If you’re into Sales and need to have access to your customer and lead information on the road, Salesforce.com has solutions for that!

You might want to checkout their Salesforce Mobile Blog.

I was using their Blackberry version and I was totally satisfied, I loved using it. As I was switching to iPhone 3G recently I was downloading their client for it and I need to say, that it still lacks some functionality, but they promise to load it with functions in the next weeks (see here) – and I tend to believe them.

As I’ve been switching over from Act! to Salesforce.com to use as my CRM system (and I absolutely recommend it) I now decided to deinstall Act! as it was just there on  my laptop computer, in case I needed to look up any older data.

Well, I need to say that I was switching from Act! as it just did not perform in the way I was expecting it – to use a friendly expression. The software itself and especially the support from Sage was rather … lacking.

Again I am remembered of why I was switching over to another solution as this peace of software now took forever to deinstall and still I need to do some manual steps …

So, for me personally, Act! ist not worth any money.

I thought as one of my first posts here, I’d like to share the very positive experience I have made over the last months with the CRM solution I am using. It’s a web based service you probably already have heard of, it’s Salesforce.com.

It’s extremely easy to use, very robust and powerful. It has lots of features and AFAIK it’s used by a lot of companies. Whatever feature you are looking for, they probably have it and if it’s not yet built in, the system can be extended – and it still runs right in your browser, on any platform on any computer, wherever you are.

The fact that it is running only in your browser and that there’s no need to install anything is, what makes it the perfect solution for me: There is no need for any maintenance and it had no breakdowns or blackout dates within the time I was using it – it just runs.

No, I don’t get any commission on recommendations, I’m just happy to use it. Check it out: Salesforce.com